Your Revenue PlaybookWritten for Agents
Process Graph is the living playbook every Oliv agent reads before it acts. It documents your processes, judgment calls, and company knowledge in a form agents can reason from, not just retrieve.
90% of agentic AI projectsfail for the same reason
The processes were never documented
CRM doesn't capture revenue playbook
It captures what happened on a call, not how a good call should go. Agents trained on CRM data learn your history. They do not learn your standards.
Any attempt to write the playbook, and it goes stale.
Teams that do document their processes find those documents drift within weeks. New exceptions get added verbally. Edge cases get handled informally. The written version stops reflecting reality.
Agents cannot figure out your playbook as they go.
You cannot solve a documentation problem at query time. If the rules, exceptions, and judgment calls are not captured before the agent acts, no retrieval system can reconstruct them on demand.
How Oliv figures out where everyactivity belongs
Most tools try to answer questions about your company at the moment they’re asked. Oliv builds the understanding in advance.
Everybody Else
Finds the closest-matching document
Returns it with confidence
Cannot tell when a document describes aspiration instead of reality
Breaks when two sources contradict each other
Oliv AI
Understands how your company actually operates
Knows when a question needs routing, not answering
Documents conflicts between sources instead of hiding them
Gets more accurate as your company operates
Your rules and exceptionsdocumented for agents
A maintained knowledge base documents your company’s operations. It’s a set of linked documents: proposal connects to approval, which links to discount authority, back to ICP definition. Not how it should operate, but how it does.
Agents that act correctlynot just confidently
When agents operate from Process Graph, they behave differently from agents that simply search documents.
Connect your tools
An agent operating from Process Graph understands gaps and proceeds with caution. It loops in humans instead of acting confidently using outdated knowledge.
Agents inherits the playbook
When RevOps changes the ICP, every Oliv agent reflects that change. No stale playbooks. No rep's agent working from old qualification criteria. One update, consistent across your entire revenue org.
Brief lands before your call
A new AE's agent operates from the same foundational knowledge as your most senior rep's agent. The 6-month ramp still applies to the human. The agent does not need it.
Maintained by OlivUsed by every agent
Global Handbook
Shared across every agent in your org. Company ICP, approval flows, pricing logic, competitive positioning. When RevOps updates the ICP, every agent reflects that change immediately.
Agent Context
Each specialized agent also documents what it needs. The Proposal Agent holds the full approval playbook. The Prospector holds qualifying criteria. Focused context, no noise.
Personal Memory
Private to each rep. Current accounts, focus areas, working style. Maintained by their own agent and visible only to them.
First movers who build this will be hard to catch
Oliv connects to Salesforce, HubSpot, and whatever your team already uses.
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Seven minutes. No pitch. A real conversation on what you’re trying to ship, and whether Oliv is the team to ship it with.
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